YAH (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect via yourathletehub.com and our gym, how we use it, and how you can contact us about it. It’s intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What We Collect
- Contact details: name, email, phone, address
- Membership sign-up details: date of birth, emergency contact, and any fitness/health info you provide
- Payment details, processed via our membership platform
- Website usage data (via cookies/analytics)
How We Collect It
Directly from you — through website forms, sign-ups, bookings, or in person. When you join as a member, your details are passed to Push Press, our external membership and booking platform, to set up and manage your membership, class bookings, and payments.
How We Use It
- Set up and manage your membership via Push Press
- Process payments and billing
- Respond to enquiries and provide support
- Send updates or promotions, if you’ve opted in
- Maintain the safety and security of our gym and website
Who We Share It With
We don’t sell your information. We share it only with: Push Press (our membership platform), payment processors, and website/IT service providers who help us run our systems — or where required by law.
Cookies
Our website may use cookies and analytics tools to understand visitor activity and improve your experience. You can disable cookies in your browser settings.
Data Security & Retention
We take reasonable steps to keep your information secure, and only keep it as long as needed for the purposes above or as required by law. Membership data is primarily held securely within Push Press.
Access, Correction & Complaints
You can ask to access or correct your personal information, or raise a concern about how we’ve handled it, by contacting us below. If unresolved, you can lodge a complaint with the OAIC at www.oaic.gov.au.
Contact Us
- YAH
- Phone: 0436 102 256
- Address: 15-17 Adolphson Avenue, Ringwood North
- Website: yourathletehub.com
Changes to This Policy
We may update this policy from time to time. The latest version will always be posted on this page.